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Privacy Policy

 

Last Updated: 27 October 2025

1. Introduction

Design with Laure (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as the EU General Data Protection Regulation (GDPR) where applicable.

By accessing our website www.designwithlaure.com or engaging our services, you agree to this Privacy Policy.

2. What Information We Collect

We may collect the following types of information:

Information you provide directly:

  • Name, email address, phone number, business name, location

  • Project information or design brief

  • Billing and invoicing information (processed securely via third-party providers)

  • Content or assets submitted for design work

  • Communication records (emails, messages, form submissions)

Information collected automatically:

  • IP address, browser type, device information

  • Pages visited, time spent, referring websites

  • Cookies and tracking data (see Section 6)

3. How We Use Your Information

We may use your personal information for purposes including:

  • To provide and deliver our design and branding services

  • To manage enquiries, client relationships, and communication

  • To prepare proposals, contracts, and invoices

  • To improve our website, offerings, and user experience

  • To send updates, newsletters, or promotions (only with your consent)

  • To comply with legal obligations and protect our rights

4. Disclosure of Your Information

We do not sell your personal data. We may share it with:

  • Service providers such as payment processors, email marketing tools, project management platforms, web hosting, and cloud storage providers

  • Legal or regulatory authorities if required by law

  • Successors in the event of a business restructure, sale, or transfer (you will be notified)

We take steps to ensure third parties protect your data and use it only for authorised purposes.

5. International Data Transfers

As an Australian-based business, your data may be stored or processed in Australia or other locations where our service providers are based (e.g., via cloud platforms).
For EU residents, we ensure that international transfers comply with GDPR, using safeguard mechanisms such as contracts or approved transfer frameworks.

6. Cookies & Analytics

Like most websites, we use cookies (small text files stored on your device) and similar technologies to help our site function properly and to understand how visitors interact with it.

We may use the following types of cookies:
• Essential cookies – required for basic site operation (e.g. navigation, security).
• Analytics cookies (e.g. Google Analytics) – to help us understand which pages people visit and how they use our site, so we can make things more helpful and enjoyable. These cookies do not identify you personally.
• Functional cookies – to remember your preferences (e.g. language).

You can adjust your browser settings to refuse or delete cookies (see your browser’s help section). However, this may affect how well certain parts of the website work.

For EU visitors: Non-essential cookies (such as analytics cookies) will only be activated after you provide consent via a cookie notice or settings panel, in accordance with GDPR requirements.

If you would like to know more about how Google Analytics handles data, you can visit their policy at: https://policies.google.com/privacy

7. Marketing Communications

We may send marketing content such as newsletters or service updates if you have opted in. You may unsubscribe at any time using the link provided or by contacting us directly.

8. GDPR Rights for EU Residents

If you are located in the European Union, you have the following rights (subject to legal limitations):

  • Right to access your personal data

  • Right to correct inaccuracies

  • Right to request deletion (“right to be forgotten”)

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent at any time

  • Right to lodge a complaint with your local supervisory authority

9. Your Rights (Australia)

Under the Australian Privacy Act, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or outdated information
    We may require identification before providing access or making corrections.

10. Data Security & Retention

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

We retain your data only as long as necessary for business, legal, or contractual purposes. When no longer required, it will be securely deleted or anonymised.

11. Third-Party Links

Our website may link to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the effective version. Continued use of the site indicates acceptance of the changes.